LAPS SJK Service

Alternative Dispute Resolution Institutions – Financial Services Sector

Dear consumer,


In line with the issuance of the Republic of Indonesia Financial Services Authority Regulation Number 61/POJK.07/2020 concerning Alternative Institutions for Financial Services Sector Disputes. We hereby inform you that effective as of 01 January 2021 Dispute Resolution in the Financial Services Sector outside of Court is carried out by the Alternative Dispute Resolution Institution – Financial Services Sector (LAPS-SJK).


Regulations regarding the LAPS-SJK (“POJK 61/2020”) can be viewed at the following link: Download


PT Arthaasia Finance has been registered as a member of the Alternative Dispute Resolution Institution (LAPS) for the Financial Services Sector.


For further information about the LAPS of the Financial Services Sector, you can access the following link:

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